GOLDEN AGE İSTANBUL

Golden Age Hotel Istanbul: An Icon of Hospitality in Talimhane

Golden Age Hotel Istanbul, one of the pioneering hotels in the Talimhane district, has been welcoming guests since 1991. The Talimhane area is one of Istanbul's most vibrant and desirable locations, offering easy access to both the historical and modern parts of the city. Our hotel rooms underwent a complete renovation in 2015 and are continuously maintained to ensure the highest quality service and to deliver Turkish hospitality at its best.

The hotel boasts a total of 173 rooms with a capacity of 346 beds. For our guests’ dining and beverage needs, we offer a second-class restaurant, as well as two bars located in the lobby and on the terrace. To ensure a relaxing and enjoyable experience, the hotel features an indoor and outdoor swimming pool, operational year-round, as well as a spa area.

As part of our commitment to sustainability, we organize awareness programs not only within the hotel but also in our employees' personal lives to instill environmentally-conscious practices. In addition, we actively engage in waste management, energy efficiency, and sustainable material sourcing to minimize the environmental impact of tourism in Istanbul. The hotel also prioritizes employee health, safety, and equality, with a commitment to using appropriate materials and treating all individuals equally.

Golden Age Hotel Istanbul aims to be a role model in the Talimhane region of Istanbul, encouraging our employees, suppliers, and guests to adopt sustainability principles.

Our sustainability tourism practices and reports are outlined in Appendix-1.

Our Vision
As Golden Age Istanbul, our vision is to create added value in the tourism sector by maintaining high service standards and Turkish hospitality, ensuring guest loyalty and satisfaction.

Our Mission
Our mission is to continuously improve our services by embracing sustainable tourism principles, while advancing traditional Turkish hospitality and 4-star quality service to become a leading example in our field.

Sustainability Policy
With the growing demand for travel worldwide, tourism plays a significant role in the economy and environment. Our priority is to reduce the environmental impact without compromising the quality of services provided to our guests, focusing on energy conservation, waste reduction, and supporting recycling efforts. Raising awareness about environmental protection and minimizing the damage we cause is our core principle.

Key sustainability principles include:
• Protecting natural and cultural heritage for future generations.
• Upholding human rights, preventing discrimination, and educating our teams about these values.
• Fostering ethical relationships with our guests, employees, and partners.
• Ensuring the health and safety of our employees and stakeholders.
• Efficiently managing natural resources and promoting their sustainable use.
• Continuing social responsibility initiatives that contribute to the development of individuals and communities.
• Regularly monitoring and improving our sustainability practices.

Legal Compliance Policy
We follow all relevant legal regulations regarding product supply, service delivery, and employee practices. Our legal compliance includes the following areas:
• Tourism Incentive Law
• Environmental Impact Assessment (EIA)
• Environmental Permits and Licensing
• Waste Management Regulations
• Regulations on Waste Batteries and Accumulators
• Waste Oil Control
• Regulations on the Disposal of Construction and Demolition Waste
• Air Quality Regulations
• Energy Efficiency Regulations
• Chemical Substances Regulation
• Environmental Noise Management

• Zero Waste Regulations
  • Employment Law (Turkish Labor Law No. 4857)
  • Social Security and Health Insurance Law (No. 5502)
  • Occupational Health and Safety Law (No. 6363)

We ensure ongoing compliance with these laws through monthly and annual reviews and by providing necessary training to our employees.

Employee Safety, Human Resources, and Rights Policy
At Golden Age Istanbul, our human resources processes are centered on the well-being and value we place on our employees. Their health, safety, and loyalty are integral to our corporate culture. We are committed to upholding international human rights standards, ensuring equal access to opportunities for all our employees, and providing a safe and supportive work environment.

Women’s Rights and Gender Equality Policy
• We are committed to gender equality and promote equal opportunities for women and men within the workplace.
• Women’s contributions to the workforce and economy are supported through equal opportunities in training and career development.
• We strictly adhere to the principle of "equal pay for equal work" and ensure fair distribution of responsibilities regardless of physical differences.
• We create a supportive and safe environment for women, preventing any form of discrimination, harassment, or abuse.

Children’s Rights Policy
• Our sustainability principles also protect children's rights, ensuring that they are not subjected to exploitation in any form.
• We do not employ children under the age of 18, and we expect the same from our business partners.
• We provide a supportive environment for children, where they can freely express their thoughts, feelings, and desires.

 Accessibility Policy
We are committed to making our services and facilities accessible to everyone, regardless of physical limitations. Our hotel complies with all legal requirements for accessibility and is continuously improving to ensure that our facilities are suitable for all visitors, including those with visual, auditory, and physical impairments.

Environmental Protection and Waste Management Policy
At Golden Age Istanbul, we follow legal regulations and industry standards to minimize our environmental impact. Our waste management system focuses on reducing waste at the source, sorting it effectively, and supporting recycling. Employees are regularly trained in waste separation and environmental best practices.

Energy Policy
Energy efficiency is a core element of our sustainability efforts. We follow national and international standards to reduce energy consumption and improve energy performance. Regular monitoring of energy usage allows us to set goals and ensure the continuous improvement of our energy management practices.

Purchasing Sustainability Policy
We understand that environmental responsibility begins with the sourcing of products and services. Our purchasing policy prioritizes suppliers who adhere to international sustainability certifications, reduce waste, and minimize environmental impact. We prefer local suppliers to reduce transportation-related emissions and ensure the responsible use of resources.

Guest Satisfaction Policy
Guest satisfaction is the foundation of our operations. Our approach is guest-focused, aiming to provide an exceptional experience with warm, welcoming service. We regularly track guest feedback, resolve complaints promptly, and ensure that all departments contribute to maintaining high satisfaction levels.

Food & Beverage Sustainability Policy
In our Food & Beverage operations, we promote responsible consumption, minimize waste, and focus on sustainable sourcing. We educate staff on hygiene, waste separation, and energy-saving practices to ensure that our services contribute to both guest satisfaction and environmental responsibility.

Social Responsibility
Golden Age Istanbul actively supports various social responsibility initiatives, including donations to animal shelters and environmental conservation projects. We are committed to giving back to the community and supporting causes that benefit both our local and global environment.

Cultural Heritage
Golden Age Istanbul celebrates Turkish cultural heritage through its decor, with each floor featuring artwork and sculptures from different ancient periods. We aim to share the richness of our cultural history with our guests, enriching their experience of Istanbul.